How Caterpi works, and what you agree to

You are responsible for what you put on your Passport. A declaration is your own statement: it carries the label Self-declared, or Evidence submitted once you attach work, and it is never presented as verified. Keep one account per person, and keep your email address current so nothing you earn is stranded.

• L1 Larva — a knowledge check, free to sit and free to retake.
• L2 Caterpillar — work verified from evidence you submit, 1 credit.
• L3 Butterfly — expert panel adjudication, 2 credits, and only after you hold an L2 in that skill.
• A level is issued against the published skill standard in force at the time, and keeps that version.
• A verified record runs for 2 years, after which it is re-verified.
• Reviews are written by a practitioner and take about 2 working days.
• An L2 or L3 re-sit of the same skill opens again after 60 days.

You are issued the level you reached, with the verifier’s reasoning. A lower level than you asked for is a true statement about the work that was reviewed, not a failure — you can see the descriptors you missed and aim the next attempt.

One credit is S$10, bought in advance through Stripe. L1 is free, L2 costs 1 credit and L3 costs 2 credits. Credits stay on your account and do not expire. They are not transferable to another account and cannot be exchanged for cash.

Card details are handled by Stripe and never reach Caterpi. If a purchase goes wrong, tell us and we will sort it out case by case. Where an employer funds your verification, the level is still yours: it is issued to you and leaves with you.

Submit work you can stand behind and that you have the right to share. It must be your own, or clearly attributed. A practitioner reads what you submit and writes reasoning against the standard, so the outcome reflects what the evidence proved.

If you believe the skill model itself is wrong — a skill should not exist, a descriptor is unclear, or a role’s target level is too high or too low — challenge it. Challenges and their outcomes are published, with the reasoning behind each decision.

• A posting must describe a real, open opportunity, and be complete enough for a person to judge it.
• An organisation sees only the records a person releases to it for an application, and its notes stay private to its own team.
• Caterpi may moderate, pause or remove a posting, and will say why when it does.
• Workforce records an organisation keeps about its own people are its responsibility to keep accurate.

Attending a Caterpi session can be saved into your Evidence library, with the session, its date and its skill recorded against that item.

• Do not present someone else’s work as your own.
• Do not scrape, harvest or bulk-collect Passports, records or verification codes.
• Do not post anything unlawful, or a posting you do not intend to fill.
• Verification codes are for checking a record, not for gathering people’s data.

A record can be withdrawn where a claim turns out not to hold.

We update these terms as the product changes, and the date above shows the last change. Continuing to use Caterpi after a change means the updated terms apply.