Skill · UX
UX Research
Understanding the people who will use a product so design decisions start from real needs, not assumptions.
UX Research covers the methods used to learn about users and their context — interviews, surveys, usability tests and behavioural analysis — so a team designs for real needs rather than assumptions.
What you will be assessed on
A reviewer marks against these criteria. L1 is a free knowledge check; L2 and L3 use credits and a reviewer.
L1
Knows the common research methods, when to use each, and can describe what a research question is.
L2
Has run interviews or usability tests, synthesised findings into themes, and shared recommendations a team acted on.
L3
Sets the research strategy for a product or portfolio, chooses methods to answer business questions, and influences roadmap decisions with evidence.
Choose an assessment
Check your knowledge
Answer questions about this skill and see your result when you finish.
Free
Demonstrate your practical skills
Submit previous work or complete a Caterpi task. Then talk through your work and decisions with a reviewer.
1 credit · L2 work review
Demonstrate advanced judgement
Discuss unfamiliar scenarios with an expert reviewer and explain how you would handle constraints, uncertainty and trade-offs.
2 credits · L3 expert review
Available after an eligible L2 result in this skill.
What you need
A research plan, interview or test recordings with synthesis, and a write-up of findings that changed a design decision.
Share only work you have permission to submit. Remove client or personal information that is not needed for the assessment.
Your result
Your result records the skill assessed, the assessment method, the date and the standard used. It appears in your Passport, and you can choose which records to share.
Roles that include this skill
This skill is not currently linked to a role guide. You can read its standard and view any available assessment routes.
Work on this skill
No learning resources are listed for this skill yet. Review the assessment criteria to plan what to practise.
Standards detail
Standard version: v1.0
Content version: 1.0.0
Next review: 2027-01-01
Reference: CAP-UXR-001